Privacy Policy
Last Updated: January 2025
At FixMyWasher, we are committed to protecting your privacy and ensuring the security of your personal
information. This Privacy Policy explains how we collect, use, and safeguard your data.
🔒 Your Privacy Matters
We collect only necessary information to provide you with the best washing machine repair services in
Bangalore. Your data is safe with us.
1. Information We Collect
We collect the following information to provide our services:
- Personal Information: Name, phone number, email address
- Service Information: Address, washing machine details, service history
- Communication Data: Call records, messages, service feedback
- Technical Information: IP address, browser type, device information
2. How We Use Your Information
Your information helps us:
- Schedule and provide repair services
- Communicate service updates and confirmations
- Process payments and send invoices
- Improve our services and customer experience
- Send important service-related notifications
- Comply with legal obligations
3. Data Protection & Security
We implement appropriate security measures including:
- Secure data encryption
- Regular security assessments
- Limited access to personal data
- Secure payment processing
4. Information Sharing
We do not sell or rent your personal information. We may share data with:
- Service Technicians: Only necessary information for service delivery
- Payment Processors: For secure transaction processing
- Legal Authorities: When required by law
5. Data Retention
We retain your information only as long as necessary for:
- Service warranty periods
- Legal compliance requirements
- Service improvement purposes
Typically, service records are maintained for 3 years.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Request service information
7. Cookies & Tracking
We use cookies to:
- Improve website functionality
- Analyze website traffic
- Remember your preferences
- Provide better user experience
You can disable cookies through your browser settings.
8. Third-Party Services
We may use third-party services for:
- Payment processing (Razorpay, PayPal)
- Analytics (Google Analytics)
- Communication (WhatsApp, SMS services)
These services have their own privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
10. Changes to Privacy Policy
We may update this policy. Continued use of our services constitutes acceptance of changes.
11. Contact Us
For privacy-related questions or data requests: